Dealing with Workplace Mistakes
As the old adage goes, “We are human and we all make mistakes.” Tell that to a person who believes that they have made a terrible workplace mistake and it will do little to assuage their fears and anxiety about what may happen if the error is revealed. In these troubled financial times, nobody wants to give a boss or manager a reason to let them go. That said, you may want to consider your options the next time that you make a mistake at work.
It is natural for a person who has made an error to try and cover it up. The main reason why people don’t want to admit their mistakes is because they erroneously feel that it is a reflection of their native abilities and overall intelligence—nobody wants to be perceived as incompetent or stupid. Unfortunately, attempts to cover up mistake can sometimes lead to more—and bigger mistakes—which may have graver consequences or cause more harm than the original mistake. However, once you have successfully objectified the mistake —and separated the error from you as a person—it is much easier to correct the error and simply move on.
Contrary to popular belief, managers and bosses tend to have far greater respect for people who have the courage to readily admit their mistakes. This is because they know from experience that little mistakes can sometimes have serious implications or negative consequences for a company or business. Further, it signals to a manager or boss that the employee (who made the mistake) is honest and a team player —someone who is willing to sacrifice his/her own personal standing for the good of the organization or company. Finally, despite assertions to the contrary, managers and bosses are human too. And, as we have repeatedly been told, all humans make mistakes—it is part and parcel of the human condition.
My own experiences with workplace errors are somewhat mixed—at various times I have utilized both the cover up and full disclosure options. Invariably, I have had far better and more personally-satisfying and positive outcomes when I chose the full disclosure route over the cover up option.
To learn more about managing workplace errors and mistakes, please read “Making the Most of Your Mistakes” by Phyllis Korrki—it is a great read!
Until next time…
Good Luck and Fess up!!!!!!!
